“James has been our dentist for the past 10 years, including years at his former dental practice. James's work is always of the highest standard, and he outlines clearly what remedial work is necessary using photographs and an estimate of cost before he proceeds.
I wouldn't say that I am an easy patient to work on as I have a strong gagging reflex, but his patience and understanding give me the trust and reassurance I need.
He is always well supported by friendly and very efficient dental assistants.”
Darren E
Continued Support
“Fantastic experience with an advanced dementia patient by James and his dental nurse. Very patient and understanding. I cannot recommend them highly enough. Thank you so much for making the visit stress-free and being so understanding of the lady's needs. Just amazing. Thank you.”
Wendy Hippell
Carer of Patient
“I am incredibly grateful for the superb care, compassion and extremely thoughtful aftercare shown by Dr James Mackenzie following a tooth extraction. James was very aware of my fear of major dental treatment and kindly referred me to have a troublesome tooth removed under sedation. Following the procedure, I unfortunately experienced an infection, which James was very quick to book me in to treat and followed up with regular phone check-ins until we were both happy that the extraction site was healed. My previous experiences with dentists in Andover have been distressing, hurried and uncaring. James has given me confidence to visit the dentist, knowing I will be looked after.”
Candy Kirby
Tooth Extraction
“As a nervous patient, I've always been made to feel comfortable and relaxed when having any treatment with James.
I would recommend him to nervous people!”
Michelle Christopher
Nervous Patient
“Had to have some major surgery that needed an anaesthetist and a team of dentists. I am an extremely nervous patient.
I am so happy with how they looked after me, made me feel at ease, and calmed me down; that was just in the waiting room.
I can not praise them enough; if all dentists were like that, nobody would be afraid.
Thank you, James and your team, from the bottom of my heart. You guys were amazing.”
Mags Turner
Major Surgery
“I actually travel 45 minutes to my dentist as I’m a very nervous patient & have found them to be excellent. It’s worth the journey. I’m so much better at going regularly, as James always looks after me, puts me at ease & always explains everything & checks I’m ok during any procedures. The best care is given here.”
Helen Rose
Nervous Patient
“I had an excellent experience with Dr James Mackenzie. From the moment I walked in, I felt welcomed and at ease. Dr James Mackenzie and the entire team were professional, attentive, and genuinely cared about my comfort throughout the appointment. The procedure was explained in detail, and I appreciated the thoroughness and skill with which it was done. My teeth feel amazing, and I left the office feeling confident in the care I received. I highly recommend Dr James Mackenzie to anyone looking for a caring and skilled dentist!”
Sandra Simkuviene
General Check-up
“On behalf of my father: really friendly staff and practice. They were highly knowledgeable and had the latest equipment to scan and create a crown all on the same day. James was exceptional at his job and showed wonderful skill and patience. Very competitive prices.”
Jess Everall
Crown Fitting
“An unfortunate emergency appointment was needed whilst on holiday, leading to an extraction. James was patient, calming and reassuring. Couldn't have asked for more, especially given how nervous I was.”
Christian Baverstock
Emergency Extraction
“James was incredibly kind, knowledgeable and made me feel as if he had all the time in the world.”
Kate Stent
Nervous Patient
“I’ve just had a tooth extraction by James and his assistant. He was so gentle, and I had reassuring pats on my shoulder and a stress ball to hold.
What I thought would be an unpleasant experience turned into a good experience!
Even though it was an extraction. Thank you.”
